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 A Curious e-mail problem

I have set up a page on a web site that will send user comments to exactly two e-mail addresses using the latest version of the freely available perl script, FormMail.pl.  The two e-mail addresses are of the form 'ABC@verizon.net' and 'CDE@aol.com'.  When a user fills out the form on the web site and presses "Submit," an e-mail is created and sent that contains both addresses in its "TO" field.  CDE@aol.com ALWAYS receives the e-mail showing both addresses in the "TO" field, but ABC@verizon.net NEVER receives his e-mail.  Any ideas: 1) Why this would happen? and 2) How it might be fixed?

Started By jyurow on Mar 18, 2006 at 5:50:28 PM

8 Response(s) | Reply

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jyurow on Mar 21, 2006 at 1:02:42 PM (# 2)

Sorry for the multiple replies!


BachusII on Mar 21, 2006 at 1:56:22 PM (# 3)

Mmmm, that appears to be correct.


apfwebs on Mar 23, 2006 at 11:03:46 AM (# 4)

I think it might go for semicolon instead of comma?


jyurow on Mar 23, 2006 at 7:38:15 PM (# 5)
This message has been edited.

The comma vs semicolon doesn't seem to be the problem.  Note that the second addressee is the one that always receives the message.  The first addressee never receives the message.  Is it possible that the addressee with the 'verizon.net' domain is somehow being blocked?  But why not the 'aol.com' addressee as well?  I looked at the detailed header of the message.  The "Return Path" element reads:

Return-Path: <nobody@zhost.iglobalnetworks.com>

whereas the Return-Path when someone e-mails me is the sender's e-mail address.  Does this mean anything?

 

 


cmhatte on Mar 24, 2006 at 11:37:26 AM (# 6)

I had a similiar problem. I use PHP, but the answer is going to be similiar. Read up on email headers. I eventually came to using CC:. Also, if it's an HTML email, the headers used for standard HTML emails are rejected as spam for most mail hosts, like Yahoo. If you set your Return Path to your address, you'll get the rejected email(if that's what's happening)

It could be the spacing between commas in the To: field. I had that problem. If I had one space, it would send to email 'A' fine, but if I used no spaces, it was reversed. Email 'B' got the message, but not 'A'.

Good Luck.


jyurow on Apr 4, 2006 at 5:01:36 AM (# 7)

I think I found the problem and also at least a temporary solution.  The problem seems to be with Verizon's spam filtering policy, about which there has been at least one law suit. (see http://www.theregister.co.uk/2005/01/21/verizon_class_action/ ).  To solve the problem, I got an e-mail account from Google Mail and constructed filters to send e-mail with any of the fixed subject headings from the web site to the winstonisback@verizon.net account.  The "contact" form on the web site (www.winstonisback.com)  only sends mail to my Google Mail account.   Google Mail saves copies of all mail it receives, whether or not it forwards it.  This turns out to be a convenient backup feature.


Winterwolf on Apr 5, 2006 at 2:37:41 PM (# 8)

*hugs his gmail account*


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